Questions to Ask Your Vendor
Dot Net Elite - Questions to Ask Your Vendor
1. How many organizations are live on your solutions? How many seats are deployed? How many organizations and users are running the most recent version of your software?
2. Can you provide references of the same scale and scope as my requirements, on the most recent product release?
3. How many of the top ten organizations in my industry have standardized on your software?
4. Can you demonstrate a proven track record of customer success with positive ROI?
5. Are your solutions offered in both on-premise and hosted versions? Is a hybrid option available? Could I migrate from a hosted to an on-premise solution?
6. Does your organization provide a proven vertical-specific solution offering for my industry? Do you have references running this solution?
7. Do you offer a proven, scalable solution for both mobile and wireless?
8. Do you offer an integrated analytics solution as part of the solution? Will this analytics solution analyze data outside of the system?
9. Does your organization have proven experience in addressing change management issues including employee training on processes, tools, and policies?